Resolved -
The fix is working well and all sites have returned to operational status
Nov 15, 18:27 UTC
Monitoring -
Sites are now recovering with a fix in place. We are continuing to monitor performance.
Nov 15, 18:15 UTC
Investigating -
Some clients continue to see errors and login issues. We are still investigating the cause.
Nov 15, 17:56 UTC
Update -
We currently have a temporary fix in place and all users are able to login and use the site without error.
We are planning a change within the hour to fully fix the issue. We will keep this incident open and updated until that fix is enabled.
Nov 15, 17:51 UTC
Monitoring -
The issue has been identified. Sites are currently recovering and logins should now work. We will continue to monitor.
Nov 15, 17:43 UTC
Investigating -
We are currently investigating the cause and will follow up shortly
Nov 15, 17:28 UTC